Terms and conditions
To access some of the services phapparel.com site (our "Site") you must register. When registering online you must ensure that the information provided is accurate and current. In addition, the same has a responsibility to keep their personal account online and must undertake to protect your password.
When you place an order on our website, we will require you to provide your personal details and credit card information will be included only in the tools / portals paypal payment made available to finalize the order.
Orders on the site are subject to availability. Articles in the shopping cart are not considered booked and are available to other customers who are buying at the same time in the shop online.
Once an order on the site, the items are put aside for the purchase. However, sales are not deemed completed until the order leaves the warehouse and until payment has not been charged.
All prices are expressed in Euro (EUR) and payments are accepted only in this currency.
All prices in Italy and in Europe include taxes. Prices for other countries are indicated excluding tax.
Prices do not include duty that will be charged to the customer by the regulations of their country of receipt of the goods.
Adjustment of sales prices
Occasionally, PH launch discounts on certain items during sales periods or during sales promotions also through "discount coupons". PH is happy to compensate for the difference between the amount paid and the discounted price, if the item was purchased not more than fourteen days before the start of the special offer.
We can not process any refund if the item (including color / size) is not available in stock at the time of the request or if the item was originally purchased at a price already discounted.
4. Payment and acceptance of the order
On our website, we accept the following forms of payment:
Payments orders are charged at the time of order confirmation.
By placing an order on our website, the customer confirms that the credit card / debit indicated is his property or that has been authorized by the subscriber to proceed with payment. We reserve the right to refuse orders and payments to customers who are of age.
The payment will be processed securely through PayPal and Cartasì payment system and all payment information will be encrypted. The data of the credit card will not be kept by PH in any way.
The payment and the order will be considered final only when the payment will be charged. We reserve the right to withhold payments or cancel orders at our discretion.
5. Electronic vouchers
The vouchers can be used only to buy PH products online phapparel.com.
The vouchers can be redeemed in part, and the remaining credit will be credited to your account PH
Vouchers must be redeemed within one year of purchase and the amount not used can not be refunded or credited after this period.
If the order value is higher than the voucher, the difference must be paid by credit card / debit card or Paypal.
Please keep the voucher with care because we can not replace them in case of loss, theft or damage.
6. Returns and exchanges
If for any reason the customer is not satisfied 100% of the purchase, items can be returned for exchange or refund within 90 days of receipt of the order provided that the item is like new and in original packaging. All returns for orders placed over the previous 28 days must be sent to PH within one month, so that you can proceed with the request. We reserve the right to refuse returns for items returned not presented in perfect conditions of sale.
Defective items will be replaced, repaired or made following an evaluation carried out by Customer Service PH. For the avoidance of doubt classify as defective products received already damaged or have manufacturing defects. Defective items can be returned within 12 months to be replaced or repaired. If these options are not possible, we offer a refund.
Returns are accepted only online for items purchased directly phappare.com. For items purchased at your PH, please contact them directly to arrange an exchange or a refund.
To start a return process, visit "Returns and exchanges".
Cancellation of orders according to the regulation of distance selling / regulations on consumer contracts
Customers who purchase in the EU, in compliance with the Consumer Protection (Distance Selling Regulations) of 2000, with orders placed before 13 June 2014, in compliance with the rules for consumer contracts of 2013, have the ability to cancel the contract within a certain period, if the orders were made on or after 13 June 2014. PH will respect the cancellation, provided it is done within fourteen days of receipt of the items. You must send a written notice via e-mail or by mail to:
Push Hard di PH4GALLIA S.R.L.
Via Villetta, 79 – 35015 Galliera Veneta (Padova) Italy
For all cancellations of orders placed with distance selling, you are entitled to a full refund, including shipping. Refunds will be processed within 30 days of receipt of the request for cancellation. However, you must return the items for time using a secure delivery service, and goods should be in good condition. To start the return procedure, go to phapparel.com.
7. Intellectual property rights
Using PHP Site does not grant any copyright or intellectual property in relation to the content of the site. The copyright is protected by national and international law.
The contents of the site may be reproduced or distributed with permission to Push Hard di PH4GALLIA S.R.L.
Any changes applied to these Terms and Conditions in the future will be posted on this page and, if necessary, we will send notification via e-mail. Please check this page frequently for any updates or changes to these Terms and Conditions.
The contact details are visible in the "Contact Us" on the site
Governing Law and Jurisdiction
These Terms and Conditions are governed by Italian law and both agree to submit to the non-exclusive jurisdiction of the Italian courts in relation to any matter arising from this Act.
9. Corporate information
Push Hard di PH4GALLIA S.R.L.
Vat Number: IT 05179040281
Registered office: Via Villetta, 79 – 35015 Galliera Veneta (Padova) Italy
© Push Hard di PH4GALLIA S.R.L. - All rights reserved